Contact us
Contact us about your Gem Visa
Customer solutions team
1300 630 977 within Australia
+61 3 9445 0124 from overseas
Hours of operation (AEST)
Monday to Friday: 8:30am-7pm
Saturday: 9am-5pm
1300 630 977 within Australia
+61 3 9445 0124 from overseas
Hours of operation (AEST)
Monday to Friday: 8:30am-7pm
Saturday: 9am-5pm
Twitter
Contact Gem Visa on Twitter
Contact Gem Visa on Twitter
Fax
1300 369 905 within Australia
+61 2 9921 6671 from overseas
1300 369 905 within Australia
+61 2 9921 6671 from overseas
I would like to...
Retailer enquiries
- If you would like to offer interest free finance in your business, contact our sales team.
Lost and stolen cards
- 24 hours every day
1300 630 977 within Australia
+61 3 9445 0124 from overseas
- 24 hours every day
1300 630 977 within Australia
+61 3 9445 0124 from overseas
Complaints
We know sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.
Complaints information
We know sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.
Complaints information
Write to us
Gem® Visa
PO Box 1007
Melbourne, VIC 3001
Gem® Visa
PO Box 1007
Melbourne, VIC 3001
Gem is a registered trade mark in Australia of GE Capital Finance Australia (ABN 42 008 583 588). Credit facility provided by GE Capital Finance Australia, trading as GE Money.
Australian Credit Licence number 392145.
Australian Credit Licence number 392145.