Gem Visa

Give your Gem Visa another level of protection

Shopper’s Protection insurance is an optional insurance cover for your Gem Visa card, the premium is just 1% of the monthly closing balance (capped at $50) which will protect the things you buy and love.¹ The benefits you'll be covered for are:

Price protection


If your purchase goes on sale at the same retailer (even if it’s a different location) within 6 months, we’ll refund the difference.¹
Gem Visa offers Shopper's Protection insurance
Price protection from Gem Visa download a claim form

Merchandise protection


If the item you buy is lost, stolen or damaged, we’ll pay for it to be replaced or repaired.¹
Merchandise protection from Gem Visa download a claim form

Balance protection


If you can’t work due to sickness or injury or you lose your job, we’ll reduce your Gem Visa account balance by up to $5,000.

Life cover


It's nice to know your family is protected. Should you pass, we'll payout your balance up to $20,000.

Stolen card protection


If your Gem Visa card is stolen we’ll give you $200 just for the inconvenience.

Call 1800 800 230 for more information or to apply for Shopper’s Protection credit card insurance

If you already have Shopper's Protection insurance on your Gem Visa card and would like to make a claim, please visit our claims page or contact us on 1800 800 230.
1 Terms, conditions and some exclusions apply. See the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS) and Policy for full details including details of limits that apply to the cover. A copy can be found at here. Any advice on this page has been prepared without taking into account your own financial situation, needs and objectives. You should consider if this advice is right for you and read the Combined FSG, PDS and Policy before deciding whether to purchase this product. The insurers are Hallmark Life Insurance Company Ltd. ABN 87 008 446 884 AFSL 243469 and Hallmark General Insurance Company Ltd. ABN 82 008 477 647 AFSL 243478, both trading a GE Money.
Gem is a registered trade mark in Australia of GE Capital Finance Australia (ABN 42 008 583 588). Credit facility provided by GE Capital Finance Australia, trading as GE Money.
Australian Credit Licence number 392145.