How do you avoid paying late charges?
We're committed to educating our customers about managing their credit cards effectively. An important part of this is letting you know some of the options available to help you reduce or avoid charges altogether.
Make sure you have enough funds in your account so all direct debits and other scheduled payments can be made.
Pay special attention when using payment methods such as BPAY and personal cheques, which can take between three to five business days to process.
Avoid late charges by ensuring you have paid at least your minimum payment before the due date.
If you're having trouble remembering to pay your account on time, you can register for the Online Service Centre and set up email reminder alerts to help you pay your account on time.
Have more questions? View frequently asked questions.