Protection whenever you use your Gem Visa
Our fraud protection guarantee
Your Gem Visa is protected by robust card security measures – on the card itself, whenever you shop and when you access your account.
Fraud management identifies unusual activity
As soon as a suspect transaction is detected, our card security experts are alerted so they can review it and take any necessary action.
Online shopping is more secure with Verified by Visa
Verified by Visa verifies your purchases in real time, whenever you shop online to help reduce credit card fraud and unauthorised credit card use.
Money back guarantee
If there's a fraudulent transaction on your Gem Visa, you will not be held liable if you have not contributed to the loss, notified us promptly of the theft, loss or misuse, and you’ve abided by the Conditions of Use (COU).